Durability and high quality characterize all Acoustic Signature products. But even with most careful production skills and meticulous control measures, small defects cannot be ruled out – nor can transport damage or operating errors. In addition, turntables, tonearms and cartridges are components in which even highest manufacturing quality can be subject to mechanical wear at some point.
No matter how far back in time your turntable or tonearm was manufactured, our repair service will not leave you out in the cold: Acoustic Signature stocks spare parts for all products and is able to produce them in a short time if required.
Many wear parts such as turntable belts etc. can be easily replaced by the customer. In such cases you can contact our spare parts service directly:
If your Acoustic Signature product does have a defect, please contact our team of experts using the special “Repair request” online form below. Please also use this option if your product is still under warranty.
Please do not simply send in your device! First contact us with your repair request. We will then inform you about the further procedure (repair costs, estimated processing time, shipping, etc.).
Repair request form
Thanks a lot for the fast support! You great customer service really impresses me.
D. D. (Germany) on a repair
Thanks again for the great service on modifying my turntable. Everything worked perfect and the result is really great. It is a huge benefit according to the depth and on moments of silence without a signal. It does now fit all of my acoustic needs. So thanks again for everything!!
H. G. (Germany) on the service / modification of his Samba